Terms and Conditions
Last updated: 18 December 2025
Introduction
These Terms and Conditions ("Terms") govern the use of the CLAST.io platform, website, applications, and services (collectively, the "Services") provided by ULEARNA TECHNOLOGY LTD ("CLAST", "we", "us", or"our"), a company incorporated in the United Kingdom (Company Number: 16128306).
By accessing or using CLAST.io, you agree to be legally bound by these Terms. If you do not agree, do not use the Services.
1. Definitions
- "Institution" means any school, academy, college, university, training centre, or educational organisation using CLAST.io.
- "User" means any authorised individual accessing the Services, including administrators, staff, teachers, students, or parents.
- "Content" means all data, text, files, images, records, and information uploaded or generated through the Services.
- "Subscription" means a paid or free plan under which the Services are provided.
2. Scope of Services
CLAST.io is a cloud-based, multi-tenant Education ERP and AI-enabled platform providing tools including, but not limited to:
- Student information management
- Academic, attendance, and assessment records
- Finance, billing, and fee management
- Learning management and communication tools
- AI-assisted support and automation features
We may update, modify, or discontinue features at any time.
3. Eligibility and Account Registration
- You must be at least 18 years old or have legal authority to bind an Institution.
- Institutions are responsible for all activity conducted under their accounts.
- You must provide accurate, complete, and current information.
- Account credentials must be kept confidential.
- We reserve the right to suspend or terminate accounts for misuse, breach, or security risk.
4. Subscription, Fees, and Payments
- Some features require a paid Subscription.
- Fees are charged in advance and are non-refundable unless required by UK law.
- Prices may change with prior notice.
- Failure to pay may result in suspension or termination of Services.
- All payments are exclusive of VAT unless stated otherwise.
5. Use of the Platform
You agree not to:
- Use the Services for unlawful purposes
- Upload malicious code or attempt unauthorised access
- Interfere with platform performance or security
- Reverse engineer or copy the Services
CLAST.io may monitor usage to ensure compliance.
6. Data Protection and GDPR
- CLAST.io complies with the UK GDPR and Data Protection Act 2018.
- Institutions remain the Data Controller; CLAST.io acts as Data Processor.
- Personal data is processed solely to provide the Services.
- A separate Data Processing Agreement (DPA) may apply.
- Users acknowledge that educational data may include sensitive personal data.
7. Intellectual Property
8. AI Features Disclaimer
AI-powered features:
- Provide assistance, recommendations, and automation
- Do not replace professional, academic, or legal judgment
CLAST.io makes no guarantee of accuracy or outcomes generated by AI features. Institutions are responsible for final decisions.
9. Third-Party Services
The Services may integrate with third-party providers. CLAST.io is not responsible for third-party services, content, or availability.
10. Availability and Support
- Services are provided on an "as is" and "as available" basis.
- We aim for high availability but do not guarantee uninterrupted service.
- Scheduled maintenance may occur.
- Support levels depend on the Subscription plan.
11. Limitation of Liability
To the maximum extent permitted by UK law:
- CLAST.io shall not be liable for indirect, incidental, or consequential losses
- Total liability shall not exceed the fees paid in the previous 12 months
Nothing limits liability for fraud, death, or personal injury caused by negligence.
12. Indemnity
You agree to indemnify and hold CLAST.io harmless from claims arising from:
- Your use of the Services
- Breach of these Terms
- Violation of applicable laws
13. Termination
- You may terminate your Subscription according to your plan terms.
- CLAST.io may terminate immediately for material breach.
- Upon termination, access will be revoked and data retained according to the DPA.
14. Changes to Terms
We may update these Terms at any time. Continued use constitutes acceptance of the revised Terms.
15. Governing Law and Jurisdiction
- These Terms are governed by the laws of England and Wales.
- Courts of England and Wales shall have exclusive jurisdiction.
16. Contact Information
ULEARNA TECHNOLOGY LTD
Company Number: 16128306
14 Enderby Road, Luton, Bedfordshire, LU3 2HQ, England
Email: legal@clast.io